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How RSA Insurance has reduced paperwork delays by 40% and increased employee productivity and operational processing power by 20%.

Hi. I’m Tracy Johnson. I work for RSA. My role in RSA is a Business Change and Transformation Manager. Within RSA, we are driving to deliver towards best practice. That’s our key goal for this year. Keeping up to pace with the industry, keeping up to pace with our customers to be the best in class.

We started working with Verint probably a year ago. I was really, really impressed by their product offering from … Read More