Did You Hear? Verint Named to Constellation Shortlist for Conversational AI
Verint recently announced it was named to the inaugural Constellation ShortListfor Conversational AI. This recognition demonstrates continued innovation in Conversational AI for Verint’s Digital-First Engagement Solutions—the technology vendors and service providers included in this research deliver critical transformation initiative requirements for early adopters and fast-follower organisations.
Constellation Research considers a number of criteria when choosing solutions for their shortlist. Conversational AI solutions must integrate natural-language-understanding (NLU) capabilities, understand users and personalise conversations for each … Read More