What are the key customer experience and engagement strategies for modern organisations?
Verint’s APAC Engage Conference will bring a range of industry leaders together to explore the customer experience journey from beginning to end – and everything in between.
Our 2017 event will be held in Melbourne on the 6-7th September, and as part of the activities, we’ll be launching the results of the inaugural Verint APAC Experience & Engagement Index.
As a valued member of my network and industry thought leader, I invite you to share your insights for the Index!
As a research initiative, Verint APAC has launched the Index to further map the customer experience journey and identify strategies, challenges and opportunities for organisations to enhance customer engagement.
Share your thoughts now on key customer experience and engagement strategies for modern organisationsHERE.
The survey will take less than 5 minutes to complete and can be done anonymously.
By participating in the survey, you can help us map the customer experience landscape and deliver valuable insights to the community.
People – Technology – Growth at Verint APAC’s Engage Conference 2017
At Verint APAC’s Engage Conference 2017, we will be joined by a prestigious group of thought leaders who will deliver the latest insights into market trends, industry innovations, actionable learnings and new technologies and how you can transform these into a strategic advantage for your organisation.
With a focus on the themes of People, Technology and Growth, we’ll discuss how these guiding pillars contribute to building a differentiated customer experience in organisations.
People: What is the relationship between highly engaged employees and happier customers? How does having the right people on board to oversee and enhance the customer experience? Hear from some of the industry’s leading customer experience experts on the importance of people engagement.
Technology: What is the role of technology in enhancing the customer experience? How does technology deliver great value to the end customer and boost business growth? Join the conversation with industry experts on the latest strategies for enhancing the customer experience with technology.
Growth: How does a differentiated customer experience drive business growth for today’s organisations? In a competitive environment, what are some of the challenges and opportunities facing the industry? Hear timely insights from some of the industry’s best thought leaders and influencers.
For more information and to register for the event, visit: www.apacengage.com
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