It’s clear that Verint’s enhanced functionality and omnichannel capabilities are like that of no other vendors in the region.

We understand the contact centre environment intimately, and we appreciate the evolving landscape means new customer channels, such as social and mobile contact, require extra attention to be truly effective.

Our automation capabilities of routine customer interactions through bots, Virtual Assistants and Robotic Process Automation are just some of the areas of digital transformation that customers continue to seek our support; we excel at delivering them effectively and efficiently and have a fantastic track record of success.