Verint recently announced that it was recognized as a winner in the ‘Best Workforce Optimization/Engagement Management’ and ‘Best Contact Center Interaction Analytics’ categories for the 21st annual CRM Industry Leader Awards program honoring the best CRM solutions and innovators.

The CRM Industry Leader Awards recognize the leading providers in 11 categories pointing the way forward and driving innovation with the best products and capabilities in customer service, marketing, and sales.

Each year, CRM Magazine’s panel of expert analysts and consultants are asked: If you had to recommend a CRM solution to a loyal client, which would you choose—and why?

CRM Magazine’s September 2022 issue provides an overview of the top five solution winners in each category.

Get the specifics.