4 Ways Health Insurance Companies Can Provide a Better Member Experience—Backed by Research
The global COVID-19 pandemic layered new challenges on top of an existing tough market for U.S. health insurance companies. These companies had to quickly activate emergency plans to ensure people had access to prevention, testing, and treatment for COVID-19. When vaccines became readily available, health insurers then turned their focus to improving vaccine acceptance and access for their members.
At the same time, health insurers experienced financial pressures due to uncertainty around premiums and … Read More