https://www.verintapac.com/wp-content/uploads/2021/01/EDM-Pipe-Dream-1200x900-1.jpg 900 1200 Verint https://www.verintapac.com/wp-content/uploads/2020/07/Verint-Logo-Blue-300x138.png Verint2021-01-14 01:22:412021-01-14 01:41:10Verint Engagement Data Management: The Enterprise Pipe Dream Realised
Verint Engagement Data Management: The Enterprise Pipe Dream Realised
According to the Merriam-Webster dictionary, a pipe dream is an illusory or fantastic hope or plan. Dictionary.com also defines a pipe dream as any fantastic notion or hope. I believe today’s enterprise would define a pipe dream as the ability to bring together customer interaction data from various silos throughout the organisation into a single hub, normalise the data and make it available in a usable form to the various organisational functions and departments.
The … Read More